Amanda and Beau

Hola!  Welcome to our Hard Rock Riviera Maya booking site! 

​We are excited to share with you all the details about our upcoming destination wedding in Mexico!

​We have arranged a special wedding group rate through our travel agent Ryan of Wedding Butlers.

​We hope you can join us February 15-22, 2022 to celebrate with us at Hard Rock Riviera Maya Resort.

Our wedding date is February 19, 2022.

​Please read below to learn about the resort and see rates to join us during our wedding week in Mexico!

Hard Rock Riviera Maya

ENJOY A SERVICE AND STYLE THAT KNOW NO LIMITS.
​
​That’s how we roll with All Inclusive amenities including experiential dining at world-class restaurants, cocktails and in-room drinks from a legendary entertainment, and top-shelf everything across the board. It’s All Day. All Night. All Included, this is Hard Rock Riviera Maya baby.
​

FAMILY FRIENDLY RESORT

Kids of all sizes need a place where they can move to their own rhythm and have an adventure that's exclusively theirs. After all, why should the grownups have all the fun?  Our signature hangouts let kids and teens escape to an adult-free zone meant just for them. 

Unlimited-Luxury® is more than just a phrase. It’s a commitment to redefining the all-inclusive experience by fulfilling your every wish and exceeding your expectations at every turn. It includes every amenity you’d expect from a world-class destination and so much more.
​
EXPANSIVE POOLS & PRIVATE BEACH
​
Jump in. The luxury is fine with spectacular pools and mesmerizing tropical views. There’s also the tranquil beauty of a natural sea cove perfect for kayaking, snorkeling, and just plain relaxing along the warm Caribbean Sea. Not to mention full service by the water, swim up bars for never-ending refills, and daily activities throughout your stay. Because this is paradise. And we act like it.

---

Pools & BEACh

Pools and Beach

Enter the serene beauty of a private white sand beach nestled along the warm waters of the Caribbean Sea . Go in style with crystal blue waters, cool drinks , and the perfect environment to snorkel, kayak, swim, and relax.

Family Pool-
Enjoy endless water activities for all or just relax with a cool drink from the swim up bar and poolside service.
​
Central Pool-
Exclusive to adult guests, the central pool at Heaven is the perfect spot to grab some sun, lounge, or cool off with never-ending cocktails.

NIGHTlife

Nightly Shows & Music

• Club Heaven
  ​AN ADULTS ONLY EXPERIENCE
  
• Just steps from the main lobby, Heaven Bar & Disco features live DJ entertainment, the finest selection of international spirits, and the very best vibe in the Caribbean.
  
  
• Located at Heaven for all adult guests
• Open Thursday to Saturday 11:00 PM - 2:00 AM

---

GOLF

Golf

​HARD ROCK GOLF CLUB™ RIVIERA MAYA
This is more than just a game was awarded the Trip Advisor Certificate of Excellence thanks to 18 flawless holes and 6,775 yards of challenging play. Tee up and make your approach to rock & roll glory today.  And that calls for more than just a golf course.
​
LOCATION
Located in the ideal area of Quintana Roo, the Hard Rock Golf Club™ Riviera Maya features stunning natural beauty surrounded by exotic wildlife and ancient Mayan ruins and it was designed by Robert von Hagge as one of the first courses of the modern era.

RIVIERA CANCUN GOLF CLUB

One of Cancun's most beautiful golf courses, the Riviera Cancun Golf Club is home to the unforgettable 18-hole Jack Nicklaus Signature Design course. Featuring splendid greens, dazzling fairways, and strategic bunkering.
LOCATION
The course is set on a natural reserve with mangroves, exotic flora and fauna, exceptional views of the Caribbean Sea and undulating fairways and greens, rewards the player who calculates well the risk vs. reward shot value and offers the opportunity to experience a peaceful atmosphere to perform a perfect game. 

---

FITNESS

Fitness 

• BODY ROCK ® FITNESS CENTER
• Our Body Rock®
• Fitness Center features all you need to stay active during your stay at the Hard Rock Hotel Riviera Maya. Find inspiration with daily classes, expert instruction, professional equipment, and world-class facilities.
• HOURS & INFO
• Body Rock® is open from 6:00 a.m. to 10:00 p.m. daily. 
• Bikes will be available
• Tennis court will be open and will offer 3 personal classes per day with instructor

---

SPA

THE LEGENDARY ROCK SPA ®
​Located at Heaven for adult guests only and loaded with indulgent style, the Rock Spa® offers every guest a personal paradise and total Rock Star zen. Enjoy everything from massages and facials to renowned Hydrotherapy and peaceful surroundings. It’s no limits relaxation thanks to our qualified team of Spa Advisors and a full menu of tantalizing services.

---

Dining & Drinks

 Epic Eats 
EXPERIENTIAL DINING LIKE NEVER BEFORE
Our food-game is fire with our APPETITE FOR INDULGENCE culinary experiences. 

​The way we see it, you deserve more than just variety, you deserve the best. And it all starts with the ingredients — locally farmed produce, highest quality prime USDA meats, fresh premium seafood — every dish chef-crafted to be something delectably different. Top it off with endless top-shelf liquor and you’ll have nothing less than total satisfaction day and night.  Whether you’re sitting by the pool, on the beach, or on your private balcony, we’ll bring you the best — 24 hours a day, or in one of our world-class restaurants. Come, let us defy your expectations in every dish.
Note: Self-service buffets will be removed and replaced by a la carte service for the time being
​
​​Dress Code: Casual. Formal shorts or bermuda shorts, dress shirts, polo shirts, or formal sandals. (No wet clothes, visible bathing suit or flip flops.)

Restaurants:

THE MARKET
Enjoy fresh and exotic ingredients from around the world with a breakfast buffet by morning and themed dinner buffet by night.
A la carte service (QR menu) open from 7:00am to 11:30am for breakfast and will offer the CIAO's menu from 6:00pm to 11:00pm for dinner

HOURS
Breakfast: 7:00 hrs to 12:00 hrs Lunch: 13:00 hrs to 16:00 hrs Dinner: 18:00 hrs to 23:00 hrs
Cuisine: International Buffet
Service: Breakfast and Themed night Dinner
A la carte service (QR menu) open from 7:00am to 11:30am for breakfast and will offer the CIAO's menu from 6:00pm to 11:00pm for dinner

FRIDA
Discover the fiery flavors and festive atmosphere of Mexico at Frida, serving Mexican cuisine and regional specialties à la carte.
Cuisine: Mexican à la carte
​HOURS
Dinner: 17:00 hrs - 22:00 hrs

PIZZETO
Step outside and step into a world of flavor with a wood burning stove, crispy brick-oven pizza, salads, soups, and pasta à la carte.

HOURS
Daily: 10:00 hrs to 18:00 hrs

IPANEMA
Head to South America with authentic Rodizio service and the passionate flavors of Brazil. Sit, sample, and share with traditional ingredients and modern style.

HOURS
Breakfast: 07:00 hrs to 11 hrs
Dinner: 17:30 hrs to 22:00 hrs

ZEN

Cuisine:  Find your Zen at our Asiatic-themed hot spot. Zen offers an extraordinary fine dining experience composed of expertly prepared Asian cuisine. During the evening, savor Asian specialties such as Teppanyaki.
HOURS
Dinner: 17:30 hrs to 22:00 hrs
​
CAFETTO
​Grab a continental breakfast for the perfect way to start the morning or enjoy snacks, coffee, and tea throughout the day. 
HOURS
Breakfast – 6hrs to 10hrs
Snacks, coffee and tea – until 23hrs

TORO
Cusine: Buffet restaurant, lunch international style. Steak House themed dinner.
This is a Familiar restaurant. Minors are welcome.
HOURS
Dinner: 18:00 hrs to 22:00 hrs

CIAO
Cuisine: Sit down to an Italian feat at our very own fine dining spot. In the mornings, indulge in a sumptuous breakfast of International fare. In the evening, the restaurant becomes a dazzling setting for savoring the finest Italian specialties and expertly prepares pasta dishes.
Located in Heaven for adult guests.
HOURS
Breakfast Buffet: 7:00hrs to 12:00 hrs
Lunch: 13:00hrs to 16:00 hrs
Dinner: 17:30hrs to 23:00hrs

LE PETIT COCHON
Serving remarkable dishes à la carte, Le Petit Cochon features the finest ingredients for a delicious taste of the rustic French countryside.
Located in Heaven for adult guests.
HOURS
Daily: 17:30hrs to 22:00hrs

LOS GALLOS
An icon of Latin American cuisine, generating countless of flavors, customs and traditions. Los Gallos boasts a magnificent decorative ambiance and freshly prepared classic Mexican cuisine: tacos, tlacoyos, fajitas... it is all part of our vocabulary.
Located in Heaven for adult guests.
HOURS
Dinner: 17:00 hrs to 22:00 hrs

Bars:

SunBAR
​The perfect place to raise a glass, the Sun Bar is located off the main lobby and offers exotic cocktails, old favorites, and a premium selection.

FLOAT
Enjoy snacks by the pool with a selection of top-shelf cocktails to match.
HOURS
10hrs to 17hrs

DIVE
Refuel with great snacks, top-shelf drinks, and service by the Heaven pool.
HOURS
10hrs to 17hrs

Martini Bar
Enjoy classic martinis and a selection of top-shelf spirits, all just off the Heaven section of the Hard Rock Hotel Riviera Maya. 
Located at Heaven for all adult guests

Rhythm Bar
Part of the Rock Spa® experience, Rhythm features a relaxing environment, premium cocktails, and international favorites just steps from the cross current pool.
Located at Heaven for all adult guests

Club Heaven
Just steps from the main lobby, Heaven Bar & Disco features live DJ entertainment, the finest selection of international spirits, and the very best vibe in the Caribbean.

Located at Heaven for all adult guests
Open Thursday to Saturday 11:00 PM - 2:00 AM

Gallery

---

Accommodations & Special Wedding Group Rates

We have secured a special wedding group rate through our travel agent Ryan of Wedding Butlers.  We are looking forward to celebrating with all our loved ones and hope you can join us!
​
In the blue box below you'll find the room category options along with the nightly cost for the week of February 15-22, 2022.  Minimum 3 night stay required.  Wedding date February 19, 2022.

Airfare and airport shuttle is NOT included.
​​
A refundable $100 USD per adult deposit is required by September 28, 2021. 

​The balance is due by December 15, 2021.

Room Categories

Wall-To-Wall Whoa

IT’S NOT JUST A ROOM. IT’S YOUR BACKSTAGE PASS TO EPIC.

Click the suite name below to see a description, photos and rates.

Deluxe gold king/double beds

DELUXE GOLDKing or Two Double Beds | 482 FT²
​
Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king bed or two double beds.
​

• HIGHLIGHTS
• Hydro spa tub
• Private bath with shower
• Balcony with hammock
• Mini bar with soda, bottled water, juice & domestic beer (available upon request)
• LCD TV with satellite
• Purified water
• Rock Spa® bath amenities
• Bathrobes & slippers
• Digital safe (laptop size)
• Individually controlled A/C
• Coffee maker
• Direct dial telephone
• Bluetooth-enabled wireless alarm clock radio
• Hair blow dryer
• Iron/ironing board
• Free wireless internet
• 24-hour room service
• Turndown service upon request
• Deluxe Gold King Bed rooms for the physically challenged are available and include wider clearance through doorways, toilet, bathroom rails, shower benches and roll-in showers. The rooms do not have hydro spa tub.
  In addition we have ramps throughout the hotel. Including reception, pool and beach access areas. There are elevators located in all buildings and lobbies.
  Request an accessible room in the comments section during the checkout step online. 
  Garden View. / Deluxe Gold King. One king bed. Max occupancy for room with king bed: 2 guests, plus one child (0-12 years) in a crib or rollaway. / Deluxe Gold Double. Two double beds. Max occupancy: 4 guests including children. / 482 sq. ft.
  
  

Nightly All Inclusive Rate (includes applicable taxes, rate per night)
​

Double occupancy (2 adults sharing a room) $409.00 per night
Triple occupancy (3 adults sharing a room) $509.00 per night
Quad occupancy (4 adults sharing a room) $609.00 per night
Single occupancy (1 adult to the room) $360.00 per night

Kids 0-17
Ages 0-3 years old are free.
Ages 4-12 years old is $48.00 per night.
Ages 13-17 years old is $100.00 per night

deluxe partial ocean view double beds

Two Double Beds | 482 FT². 

​HIGHLIGHTS

• Hydro spa tub
• Private bath with shower
• Balcony with hammock
• Mini bar with soda, bottled water, juice & domestic beer (available upon request)
• LCD TV with satellite
• Purified water
• Rock Spa® bath amenities
• Bathrobes & slippers
• Digital safe (laptop size)
• Individually controlled A/C
• Coffee maker
• Direct dial telephone
• Bluetooth-enabled wireless alarm clock radio
• Hair blow dryer
• Iron/ironing board
• Free wireless internet
• 24-hour room service
• Turndown service upon request

View: Partial ocean view. / Max occupancy up to 4 guests including children. / 482 sq. ft.

Nightly All Inclusive Rate (includes applicable taxes, rate per night)
​

Double occupancy (2 adults sharing a room)  $439.00 per night
Triple occupancy (3 adults sharing a room)  $539.00 per night
Quad occupancy (4 adults sharing a room)  $639.00 per night
Single occupancy (1 adult to the room)  $390.00 per night

​​Kids 0-17
Ages 0-3 years old are free.
Ages 4-12 years old is $48.00 per night.
Ages 13-17 years old is $100.00 per night

Diamond king

DIAMOND KINGKing Bed | 482 FT²

One king bed. Hard Rock is more than a vacation — it’s a lifestyle. And to prove it, we’ve packed these legendary digs with non-stop extras and no-limit luxury.

HIGHLIGHTS

• Hydro spa tub
• Private bath with shower
• Balcony with hammock
• Mini bar with soda, bottled water, juice & domestic beer (available upon request)
• LCD TV with satellite
• Purified water
• Rock Spa® bath amenities
• Bathrobes & slippers
• Digital safe (laptop size)
• Individually controlled A/C
• Espresso/American coffee maker
• Direct dial telephone
• Aromatherapy and Pillow Menu
• Hair blow dryer
• Iron/ironing board
• Free wireless internet
• Exclusive in-room dining menu
• Turndown service upon request
• Complimentary beach bag (1 per room, per stay)
• CD/DVD Player (available upon request)
• Bluetooth-enabled wireless alarm clock radio
• Private check-in area – late and early check-in (subject to availability)

Ideal location, close to main facilities. Max occupancy 2 adults. / 482 sq. ft.

Nightly All Inclusive Rate (includes applicable taxes, rate per night)
​

Double occupancy (2 adults sharing a room)  $449.00 per night
Single occupancy (1 adult to the room)  $400.00 per night

rock royalty partial ocean view with personal assistant king/double beds

ROCK ROYALTY PARTIAL OCEAN VIEW WITH PERSONAL ASSISTANT
​One King or Two Double Beds | 482 FT²

You are now all-inclusive Royalty. Kick off your shoes and relax in paradise with your own Personal Assistant. Enjoy your vacation in a king bed or two double beds.

HIGHLIGHTS

• Rock Royalty Personal Assistant (7am – 11pm)
• Ironing Service (2 items per person/per stay)
• Upgraded full-size Rock Spa® bath products
• Express luggage delivery
• Complimentary Shoe Shine
• Aromatherapy and Pillow Menu
• Spa Tub Preparation (with 24-hours notice)
• Personal Assistance with reservations (on and off property)
• Priority Reservations to picks® and mix® program
• Complimentary 25-minute couple’s massage at the Rock Spa®
• VIP Check-in and check-out
• Late checkout available (until 3pm – available upon request)
• Complimentary beach bag (1 per room/per stay)
• Rock Royalty Level - Check-out service - (Personal Assistant 
  will help review account and assist in express check-out)
• Priority booking for bali beds ($)
• Hydro spa tub
• Private bath with shower
• Balcony with hammock in most rooms
• Mini bar with soda, bottled water, juice, domestic beer and snacks (available upon request)
• LCD TV with satellite
• Purified water
• Plush Bathrobes & slippers
• Sleeping mask
• Loofah Sponge
• Digital safe (laptop size)
• Individually controlled A/C
• Espresso machine
• Direct dial telephone
• Bluetooth-enabled wireless alarm clock radio
• Hair blow dryer
• Iron/ironing board
• Free wireless internet
• 24-hour room service
• Turndown service upon request

Partial Ocean View / 482 sq. ft.
Rock Royalty ─ Deluxe Platinum King – One king bed. Max occupancy 2 guests including children ages 4-12. Rock Royalty ─ Deluxe Platinum Double – Two double beds. Max occupancy 4 guests including children. *($) indicates additional cost – not part of the all-inclusive experience

Nightly All Inclusive Rate (includes applicable taxes, rate per night)
​​

Double occupancy (2 adults sharing a room)  $530.00 per night
Triple occupancy (3 adults sharing a room)  $630.00 per night
Quad occupancy (4 adults sharing a room)  $730.00 per night
Single occupancy (1 adult to the room)  $482.00 per night

​Kids 0-17
Ages 0-3 years old are free.
Ages 4-12 years old is $48.00 per night.
Ages 13-17 years old is $100.00 per night

Deluxe sky terrace (1 Bedroom)

DELUXE SKY TERRACE (ONE BEDROOM)King Bed | 964 FT²
One king bed. Let’s amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy.
​

HIGHLIGHTS

• Private bath with shower
• Balcony with hammock
• Access to a private 2nd floor grand sky terrace with 
  lounge chairs and hydro spa tub
• Mini bar with soda, bottled water, juice & domestic beer (available upon request)
• LCD TV with satellite
• Purified water
• Rock Spa® bath amenities
• Bathrobes & slippers
• Digital safe (laptop size)
• Individually controlled A/C
• Coffee maker
• Direct dial telephone
• Bluetooth-enabled wireless alarm clock radio
• Hair blow dryer
• Iron/ironing board
• Free wireless internet
• 24-hour room service
• Turndown service upon request

Best view available. / Max Occupancy up to 2 adult guests or one adult and one child. / 964 sq. ft. included the terrace.

Nightly All Inclusive Rate (includes applicable taxes, rate per night)
​

Double occupancy (2 adults sharing a room)  $450.00 per night
Single occupancy (1 adult to the room)  $402.00 per adult per night

Deluxe family (2 Bedroom)

DELUXE FAMILY (TWO BEDROOM)One King & Two Double Beds | 964 FT²

Swap the minivan for the tour van, buckle up, and go for a ride straight to the front row of paradise with world-class extras including two connecting rooms, one with a king bed, the other with two double beds.

• Hydro spa tub in each room
• 2 Full private baths with shower
• Balcony with hammock
• Adult Mini bar with soda, bottled water, juice & domestic beer (available upon request)
• Kid friendly mini bar with juices, soda.
• LCD TV with satellite
• Purified water
• Rock Spa® bath amenities
• L’Oreal Kids bath amenities
• Adult bathrobes & slippers
• Digital safe (laptop size)
• Individually controlled A/C
• Coffee maker
• Direct dial telephone
• Hair blow dryer
• Iron/ironing board
• Free wireless internet
• 24-hour room service
• Turndown service upon request
• Bluetooth-enabled wireless alarm clock radio
• Xbox 360, with a selection of DVD’s & Xbox games available upon request
• Kids beach toys
• Candies and cookies upon arrival

Garden or resort view. / Minimum occupancy 3 adults. Max Occupancy 6 guests including children and infants. / 964 sq. ft.

Nightly All Inclusive Rate (includes applicable taxes, rate per night)
​

Double occupancy (2 adults sharing a room)  $737.00 per night
Triple occupancy (3 adults sharing a room)  $837.00 per night
Quad occupancy (4 adults sharing a room)  $937.00 per night
Single occupancy (1 adult to the room)  $737.00 per night

Kids 0-17
Ages 0-3 years old are free.
Ages 4-12 years old is $48.00 per night.
Ages 13-17 years old is $100.00 per night

deluxe grand sky terrace (2 bedroom)

DELUXE GRAND SKY TERRACE (TWO BEDROOM)King & Two Double Beds | 1928 FT²
​
Two connecting rooms: one room with a king bed and a second room with two double beds. We packed this crowd pleaser with everything your entourage needs live it up and rock the show in style. Enjoy!

HIGHLIGHTS

• Hydro spa tub in room with double beds
• 2 Private bathrooms with showers
• Access to a private 2nd floor grand sky terrace 
  with lounge chairs and hydro spa tub
• Balcony with hammock
• Mini bar with soda, bottled water, juice & domestic beer (available upon request)
• LCD TV with satellite
• Purified water
• Rock Spa® bath amenities
• Bathrobes & slippers
• Digital safe (laptop size)
• Individually controlled A/C
• Coffee maker
• Direct dial telephone
• Bluetooth-enabled wireless alarm clock radio
• Hair blow dryer
• Iron/ironing board
• Free wireless internet
• 24-hour room service
• Turndown service upon request

Best view available. / Max Occupancy up to 6 guests, including children and infants. / 1,928 sq. ft. included the 2 rooms and terrace.

Nightly All Inclusive Rate (includes applicable taxes, rate per night)
​

Double occupancy (2 adults sharing a room)  $859.00 per night
Triple occupancy (3 adults sharing a room)  $959.00 per night
Quad occupancy (4 adults sharing a room)  $1,059.00 per night
Single occupancy (1 adult to the room)  $859.00 per night

Kids 0-17
Ages 0-3 years old are free.
Ages 4-12 years old is $48.00 per night.
Ages 13-17 years old is $100.00 per night

Rock suite ocean front (2 Bedroom) with personal assistant  (on request)

ROCK SUITE OCEAN FRONT (TWO BEDROOM) WITH PERSONAL ASSISTANTKing & Two Double Beds | 2583 FT²
​
This suite plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy this two bedroom Rock Suite with one room with a king bed, and a second room with two double beds.

• Hydro spa tub in each room
• 2 Full private bathrooms with showers
• Oversized private balcony with hammock 
  and lounge chairs
• Mini bar with soda, bottled water, juice & domestic beer (available upon request)
• LCD TV with satellite
• Purified water
• Rock Spa® bath amenities
• Bathrobes & slippers
• Digital safe (laptop size)
• Individually controlled A/C
• Espresso/American coffee maker
• Direct dial telephone
• Hair blow dryer
• Iron/ironing board
• Free wireless internet
• 24-hour room service
• Exclusive in-room dining menu
• Turndown service upon request
• Aromatherapy and Pillow Menu
• CD/DVD Player (available upon request)
• Complimentary beach bag (1 per room/per stay)
• Bluetooth-enabled wireless alarm clock radio

PERSONAL ASSISTANT SERVICES

• Personal Assistant (7am-11pm)
• Ironing Service (2 items per person/per stay)
• Express Luggage Delivery
• Complimentary Shoe Shine
• Spa Tub Preparation (with 24-hour notice)
• Personal Assistance with Reservations (on and off property)
• Priority Reservations to picks® and mix® Programs
• Access to VIP Beach Area

Ocean front view. / Max Occupancy 6 guests including children and infants. / 2,583 sq. ft.

Nightly All Inclusive Rate (includes applicable taxes, rate per night)

Double occupancy (2 adults sharing a room)  $1,227.00 per night
Triple occupancy (3 adults sharing a room)  $1,327.00 per night
Quad occupancy (4 adults sharing a room)  $1,427.00 per night
Single occupancy (1 adult to the room)  $1,227.00 per night

Kids 0-17- Contact Ryan for pricing.

Rock suite ocean front rooftop lounge (2 bedroom) (on request)
​

ROCK SUITE OCEAN FRONT ROOFTOP LOUNGE (TWO BEDROOM) WITH PERSONAL ASSISTANTKing & Two Double Beds | 5,166 FT²
​
Two bedroom suite equipped with a dining and living room area. Feel that? That’s a feeling only a suite like this could deliver. And don’t worry — it never fades. Not when you surround yourself with non-stop luxury at every turn.
​

• Hydro spa tub in each room
• 2 Full private bathrooms with showers
• Oversized private balcony with hammock 
  and lounge chairs
• Mini bar with soda, bottled water, juice & domestic beer (available upon request)
• LCD TV with satellite
• Purified water
• Rock Spa® bath amenities
• Bathrobes & slippers
• Digital safe (laptop size)
• Individually controlled A/C
• Espresso/American coffee maker
• Direct dial telephone
• Hair blow dryer
• Iron/ironing board
• Free wireless internet
• 24-hour room service
• Exclusive in-room dining menu
• Turndown service upon request
• Aromatherapy and Pillow Menu
• CD/DVD Player (available upon request)
• Complimentary beach bag (1 per room/per stay)
• Bluetooth-enabled wireless alarm clock radio

PERSONAL ASSISTANT SERVICES

• Personal Assistant (7am-11pm)
• Ironing Service (2 items per person/per stay)
• Express Luggage Delivery
• Complimentary Shoe Shine
• Spa Tub Preparation (with 24-hour notice)
• Personal Assistance with Reservations (on and off property)
• Priority Reservations to picks® and mix® Programs
• Access to VIP Beach Area

Ocean front view. / Max Occupancy 6 guests including children and infants. / 5,166 sq. ft. including terrace.

Nightly All Inclusive Rate (includes applicable taxes, rate per night)
​

Double occupancy (2 adults sharing a room)  $1,309.00 per night
Triple occupancy (3 adults sharing a room)  $1,409.00 per night
Quad occupancy (4 adults sharing a room)  $1,509.00 per night
Single occupancy (1 adult to the room)  $1,309.00 per night

Kids 0-17 - Contact Ryan for pricing

DEPOSIT REQUIRED:
​A $100 refundable per adult deposit is required to book your reservation. 
​
​Please read below under Frequently Asked Questions for more information on payment and how to book.

---

Frequently Asked Questions

What documentation is required to travel

A valid passport is required to enter Mexico. 
If anything is required for Covid-19 or any new documents are required Ryan will advise you.
Once your reservation is paid in full you will receive your travel documents and hotel voucher that you will be required to present at check in approximately 28 days before travel. 

​what is the deposit amount and when is it due

September 28, 2021: $100 per adult refundable deposit.
November 3, 2021: 60% of total stay.
December 15, 2021: Balance due​.

When Is The Balance Due

September 10, 2021: $100 per adult refundable deposit.
November 3, 2021: 60% of total stay.
December 15, 2021: Balance due​.

HOW DO I MAKE PAYMENTS

​You are welcome to make payments by credit card anytime before the balance due date.  Fill out the secure credit card link here. 

What Is The Cancellation Policy

Cancellation Fees:
Prior to November 10, 2021: 100 % Refundable.
November 11 to December 25, 2021: If reservation is cancelled 60% of total trip is non refundable.
December 26, 2021 onward: any cancellation will result in 100% loss of funds.
​
​If the cancellation affects and/or changes the room occupancy, charges will apply based on the new occupancy.

If the cancellation affects and/or changes the room occupancy, charges will apply based on the new occupancy.
​To cancel or make any changes to your hotel reservation please contact our agent, Ryan via email at: Ryan@weddingbutlers.com.  
​

Flight INFORMATION

​FLIGHT INFO
You are welcome to book your flights through our travel agent Ryan. 
If you have any airline points or airline credits you may wish to use to book your flights.  The resort is approximately 75  minutes from the Cancun International Airport (CUN).

How To Book

Please fill out the form at the bottom of this page to submit your reservation.  Once submitted, your credit card will be processed for the deposit within 1-2 business days.  Once the reservation is confirmed you will receive an email from Ryan including your reservation details and invoice. 

Contact our agent ryan

Travel Insurance

Travel insurance is strongly recommended.  There are multiple insurance options from emergency medical coverage to cancellation coverage to full comprehensive coverage.  Please contact Ryan for a quote.

Reservation Terms & Conditions

PLEASE CHECK YOUR DOCUMENTS WHEN YOU RECEIVE THEM AND NOTIFY US OF ANY DISCREPANCIES.

​Changes or cancellations may result in penalties or void tickets.
​Travel Insurance is highly recommended.  Please contact your agent for a quote.
​It is the passenger's responsibility to have the appropriate and required documentations for identification and entry to all countries, airlines and hotels.

Payment Schedule:
September 28, 2021: $100 per adult refundable deposit.
November 3, 2021: 60% of total stay.
December 15, 2021: Balance due​.

Hotel
$100 USD refundable deposit per adult. 

​It is the clients responsibility to pay in full by the balance due date.  If balance is not paid in the full the supplier may cancel the reservation.

​Changes
Any changes must be requested via email.
​Name changes can be made for free prior to December 26, 2021.
No name changes after December 26, 2021.
Any and all changes to length of stay must be made prior to final payment.
Any and all changes to occupancy must be made prior to final payment.
If any reduction in nights is made November 3, 2021 onward those funds will be forfeited. Example changing from 7 nights to 5 nights.​

Cancellation charges will apply to passengers that can no longer travel.
Prior to November 10, 2021: 100 % Refundable.
November 11 to December 25, 2021: If reservation is cancelled 60% of total trip is non refundable.
December 26, 2021 onward: any cancellation will result in 100% loss of funds.
​
​If the cancellation affects and/or changes the room occupancy, charges will apply based on the new occupancy.

Airlines
LWC TRAVEL GROUP LTD / dba Wedding Butlers CANNOT guarantee airlines will not change or alter the client’s itinerary.  
​

​Disclosure Notice
​LWC TRAVEL GROUP (hereinafter "Travel Agent" ) is acting as a mere agent for suppliers in selling travel-related services, or in accepting reservations or bookings for services that are not directly supplied by this Travel Agency (such as air and ground transportation, hotel accommodations, meals, tours, cruises, etc.) Travel Agency, therefore, shall not be responsible for breach of contract, failure to comply with any laws, or any intentional or negligent actions or omissions on the part of such suppliers, which result in any loss, damage, delay, inconvenience, or injury to travelers or traveler’s companions or group members. Unless the term "guaranteed" is specifically stated in writing on your tickets, invoices, or reservation itinerary, Travel Agency does not guarantee any of such suppliers’ rates, bookings, reservations, connections, scheduling, or handling of baggage or other personal effects. Travel Agent shall not be responsible for any injuries, damages, or losses caused to any traveler in connection with terrorist activities, social or labour unrest, mechanical or construction failures, or difficulties, diseases, local laws, climatic conditions, abnormal conditions or developments, or any other actions, omissions, or conditions outside the travel agent’s control. Traveler assumes complete and full responsibility for and hereby releases the agent from any duty of checking and verifying any and all passport, visa, vaccinations, or other entry requirements of each destination, and all safety and security conditions of such destinations, during the length of the proposed travel. By embarking upon his/her travel, the traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected. Traveler’s retention of tickets, reservations, or bookings after issuance shall constitute a consent to the above and an agreement on his/her part to convey the contents hereto to his/her travel companions or group members.

COVID-19

If anything is required for Covid-19 or any new documents are required Ryan will advise you.  If any changes need to be made to your travel plans a plan will be put in place with Alysha, Steven and Ryan and advise your options.

---